Blog
Handling Festive Season Sales Dips Remotely
Last Diwali, a fintech client called me in a panic. Their call volumes had dropped by 28 percent in just three days, even though ad…
Solving Call Attribution and Follow-Up Problems in Auto Dealerships
At least 28 percent of automotive industry buyers who call a dealership go on to purchase a vehicle. That single statistic changes how inbound calls…
Automating Follow-Ups to Maximize Remote Sales Results
Last Tuesday, while reviewing a remote sales dashboard at Callyzer, we noticed a familiar pattern. Fifty-seven inbound leads had been logged in a single day,…
Measuring WFH Sales ROI Accurately
Last month, I spoke with a telesales manager from Pune. On paper, their remote team was doing everything right. Call targets were met. Login hours…
Why Complex Call Center Solutions Fail Automobile Dealerships (And the Simpler Automotive Call Tracking Solution That Actually Works)
If you run or manage an automobile dealership, you’ve probably looked at traditional call center solutions at least once. PBX systems. IVRs. Cloud telephony platforms…
How CRM Synchronization Fixed Our Remote Sales Visibility Problem
Last month, I was reviewing logs from a remote telesales team in Indore. The CRM showed 1,200 leads. Our call tracking system showed only 740…
Increasing Team Morale Through Transparent Monitoring
Last week, a sales head from Pune told me his remote team had stopped trusting the monitoring dashboard. The moment he introduced performance tracking, morale…
How Data-based Call Tracking Helps Automotive Dealership Sales Teams?
Nearly 48% of car buyers who research online make a phone call as their first point of contact. In the automobile industry, those calls are…
Setting Up Efficient Telecalling Workstations at Home
Last month, I was on a call with a telesales manager from Pune who said half his team was making barely 60 calls a day…
Midday Energy Boosts for Remote Telesales Teams
Yesterday, while checking our Callyzer dashboards around 2:30 PM, I noticed something I’ve seen too many times: call volumes dipped by nearly 40%. It wasn’t…
The Cost of Missed Calls: Poor Call Handling in Automobile Sales
Every dealership owner I have worked with recognizes this situation instantly. The phone rings while the sales floor is busy, the call goes unanswered, and…
Running Effective Remote Sales Standups
The Moment That Started This Last week, a remote team lead from Indore told me that his 9 a.m. stand-ups were chaotic. Dropped connections. Late…
Combatting Distractions: Focus Strategies for Remote Sales
The Observation That Started It Last Monday, I was talking to a telesales manager in Pune who said half her team was logged in, but…
Revenue Attribution for Sales Calls & Ads in Automobile Dealerships
Over the last decade, I’ve seen the automotive market in India grow rapidly, with dealerships spreading their marketing budgets across every marketing channel. Money is…
