Twinkle Pithwa

Twinkle Pithwa is a seasoned content writer with over 3+ years of experience in crafting informative and engaging technical and non-technical IT blogs. Armed with a B.Tech in Computer Science, Twinkle stays up-to-date with the latest content and current affairs while exploring new places, fueling her passion for knowledge and adventure.

List of Author’s Articles

Two call center agents sit on the table wearing headphones, and a thought bubble displays above their heads. The thought bubble shows vectors of home, car, sun, train, and earth.
Best Practices for Organizing a Telemarketing Team for Effective Call Center Management

Organizing a telling team is not a cakewalk. Businesses face various challenges when establishing a telemarketing team. Effective management is crucial for setting up and…

Two customer service representatives with headsets, sitting at their desks in front of computers. The background features large windows and a green abstract shape, adding a modern touch. Man has a speech bubble above his head
Maximising Business Impact: The Role of Telecalling Team in Marketing & Sales

Every business owner constantly strives for both customer acquisition and retention. Significant effort is required to acquire and convert new customers into repeat customers. But…

Two women and one man at desks with laptops, wearing headsets, working as a telecalling team
The Telemarketing Dilemma: Who Should Consider Setting Up a B2B Telecalling Team?

Telemarketing in business-to-business (B2B) operations is a proactive strategy that empowers your sales team to directly engage potential clients or partners. This approach allows businesses…

A telecalling team of four customer service representatives with headsets working on computers in a modern office environment
Why Your Business Needs a Call Center Telecalling Team in 2024?

Marketing strategies are changing fast, offering many ways for businesses to promote themselves and make sales. One is digital marketing, like ads on social media…

Two people working at desks with computers and a large presentation screen displaying graphs in a call center environment
Analyzing Call Center Data: Maximizing Efficiency with Analytics in 2024

Call centers that skip data analysis can find themselves in hot water. Imagine trying to juggle calls without knowing when the busy hours will hit.

Three people standing by a large smartphone display a user profile with calling and messaging icons amidst speech bubbles of communication symbols
The Ultimate Guide for An Effective Inbound Call Strategy

In an age where digital communication dominates, the human touch of a phone call can be refreshing and influential. Consider this: 75% of consumers still…

a vector of a girl talking on the phone unhappily and looking at laptop screen along with thumb down and messege vector
5 Key Cold Calling Mistakes to Avoid in 2024

A telecaller's day is like: You're on the phone all day, trying to convince people that what you're selling is as cool as a popsicle…

A man pointing towards analytical data displayed on the whiteboard
10 Essential Sales KPIs Every Sales Team Must Track for Success in 2024

All the leading sales teams rely a lot on data to do their job. But there's a common problem - they often look too much…

A boy learning something on a laptop along with his classmate and a professor
5 Effective Sales Pitches for Edtech Companies

Salespeople often struggle to create effective sales pitches for their edtech companies. It's not easy to find the right balance between highlighting the product's features…

A man sitting on a chair and pitching a client on a video meeting
Ultimate Tips To Create Perfect Telesales Pitch with Useful Templates

You might have wondered how telemarketers always sound so smooth on the phone? Well, the answer lies in these effective sales pitch! A well-crafted pitch…

Three people working together and thinking about building a sales team that boosts sales
A Complete Guide on Building and Cultivating a High-Performing Sales Team

Creating a successful sales team is more than just putting together a group of talented people and hoping for success. The old way might work…

A man sits on a chair, working on his laptop, while a woman walking with a bag and phone behind a large mobile mockup displays a blue screen with analytical vectors
The Difference Between Sales and Marketing

In every business, two crucial parts work together: Sales and Marketing. Sales and Marketing are like the heart of connecting with customers and making a…

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