Twinkle Pithwa

Twinkle Pithwa is a seasoned content writer with over 3+ years of experience in crafting informative and engaging technical and non-technical IT blogs. Armed with a B.Tech in Computer Science, Twinkle stays up-to-date with the latest content and current affairs while exploring new places, fueling her passion for knowledge and adventure.

List of Author’s Articles

A red book titled Best Sales Call Script Templates on a light background with abstract lines and arrow motifs
5 Best Sales Call Script Templates: Crafting the Perfect Sales Pitch

Imagine yourself on a sales call with a prospect. The moment you begin speaking about your product, the conversation just freezes. They ask you something…

A girl with, wearing a blue jacket, stands with hands on hips, looking into a mirror. The reflection shows them smiling. The words You Can Do It! are written on the mirror
Motivational Sales Quotes to Energize Your Sales Team in 2024

Sales is a dynamic journey that demands drive, resilience, and unwavering focus. Some days, closing a big deal brings the thrill, while others test even…

A man wearing headphones watching video of "Cold Calling Tips" on his phone. There's a computer on the desk. Speech bubbles with icons of missedcall, exclamation mark, and question mark and more
5 Cold Calling Tips to Boost Your Conversion Rates in 2024

We all know the question that puts itself on the agenda: Does cold calling remain effective in the year 2024? To what extent is the…

A girl using a laptop, taking telecaller interview in a video call with another girl. The background includes speech bubbles, a dollar sign, and foliage
Top 30 Telecaller Interview Questions and Answers for 2024: From Freshers to Experts

The telecaller role intersects sales, customer service, and product knowledge. The telecaller is often the first point of contact for potential customers, making their role…

Two men working with data analytics. One sits on books with a laptop; the other stands in front of a screen displaying graphs, charts, and a "Case Study" report. Lightbulb and checkmark icons are visible
Unlocking Telemarketing Success: Lessons from Case Studies and Success Stories

In 2024, companies in India are expected to spend around $140.70 million on telemarketing. This means that businesses will invest significant money in telemarketing activities…

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Inside the Call Center: A Day in the Life of a Telecalling Team

A day in the life of a telecalling team is a blend of preparation, collaboration, persistence, and perseverance. Telemarketing teams are the unsung heroes working…

Three telecallers wearing headsets and working on laptops. Speech bubbles above them indicate conversation. Background features a digital gear icon and network lines, showing technology and communication
What Technologies Are Needed to Setup a Call Center Telecalling Team?

In the past, call centers' primary function was straightforward: agents were expected to handle outgoing and incoming calls with little additional support or resources. Today,…

A woman sitting at a desk with a laptop, wearing a headset, A phone, chart, envelope, speech bubbles, and a coffee cup icons visible, A 5-star rating icon is displayed above
Overcoming Low Response Rates and Spam Filters: Strategies for Telemarketing Teams in India

Every telecalling agent knows the feeling: you dial a prospect's number, eagerly say, [Hello, I am calling from XYZ company], and before you can even…

A laptop screen displaying a user profile, surrounded by four icons representing different CRM functions: a search, phone contact, an upward trend analytics, and settings
Leveraging CRM & Call Center Analytics for Telecalling Success

The core business rule is to focus on customer retention and build loyal relationships with the customer base. Studies have confirmed that the probability of selling…

A hand holding a tab shows a girl with pink hair wearing a headset, surrounded by icons representing gears, airplanes, social media symbols, and a tab screen
Proven Strategies for Scaling Your Telemarketing Operations with Automation

With changing trends, buyers' journeys have evolved a lot. Buyers are more likely to align towards the virtual telesales process and are more comfortable virtually…

A man inside a huge desktop screen with a public announcement system in left hand, along with four human vectors and two gift boxes displays
How to Source High-Quality Leads for Your Cold Calling Team?

When venturing into Lead Generation Strategy, the initial question is whether to prioritize Quality Leads or Quantity of Leads. Imagine your team proudly announcing, "We've…

Two call center agents sit on the table wearing headphones, and a thought bubble displays above their heads. The thought bubble shows vectors of home, car, sun, train, and earth.
Best Practices for Organizing a Telemarketing Team for Effective Call Center Management

Organizing a telling team is not a cakewalk. Businesses face various challenges when establishing a telemarketing team. Effective management is crucial for setting up and…

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