Refund Policy
This Cancellation & Refund Policy (“Policy”) governs the terms applicable to access and use of the
Company’s software-as-a-service platform (“Services”) made available through the
website: https://callyzer.co/, callyzer application and/or any
other authorized platform
(collectively, the “Platform”). The Company, incorporated and operating under the applicable laws of
India, with its jurisdiction at Ahmedabad, Gujarat, India (hereinafter referred to as “Company”,
“We”, “Us”, or “Our”), provides access to its Services subject to this Policy. By accessing,
registering for, subscribing to, or using the Services, You (“User”, “Customer”, or “You”)
acknowledge that You have read, understood, and agreed to be bound by this Policy.
Your continued use of Our website, including availing the free trial and/or making any payment for
subscription to the Services, shall constitute Your deemed acceptance of this Policy, including the
terms relating to cancellation and refund.
Strict No-Refund Policy
All amounts paid toward subscription of Platform are strictly non-refundable under all
circumstances. Once the subscription fee is successfully paid, you shall not be entitled to any
refund, reversal, or credit, irrespective of:
-
Non-usage or partial usage of the Services
-
Dissatisfaction with the features, functionality, or performance of the Platform
-
Echnical issues not attributable to the Company
-
Change in business requirements or personal preferences
-
Access or change to your personally identifiable information
-
Cancellation of subscription
-
Misunderstanding of the scope or features of the Services;
-
Any other reason whatsoever
The User acknowledges and agrees that the Company provides a 15 (fifteen) day free trial period,
without requiring any payment details, to enable evaluation of the Services prior to subscription.
Accordingly, the subscription fee represents a commitment to use the Services after satisfactory
evaluation during the trial period.
The User further acknowledges that upon activation of a paid subscription, the Company incurs costs
towards infrastructure, maintenance, support, and service provisioning, and therefore no refunds
shall be granted.
Cancellation by User
The User may cancel their subscription to the Services at any time. However, such cancellation shall
only be effective with respect to future billing cycles (if applicable). No cancellation shall
entitle the User to any refund, credit, or compensation for any fees already paid. The User shall
continue to have access to the Services until the expiry of the then-current subscription period.
Any non-usage, partial usage, or discontinuation of the Services by the User shall not relieve the
User of any payment obligations already incurred.
Non-Transferability
The User’s subscription and access to the Services are personal, limited, and non-transferable. The
User shall not assign, transfer, sublicense, or otherwise permit any third party to use or access
the Services without the prior written consent of the Company.
No Chargebacks and No Reversal
The User agrees not to initiate any chargebacks, payment reversals, or disputes with banks, payment
gateways, or credit card providers in respect of validly processed payments made for the Services.
In the event of any payment dispute or concern, the User agrees to first contact the Company to seek
resolution in good faith. Any unauthorized or unjustified chargeback or payment reversal, in
violation of this Policy, shall constitute a material breach of this Agreement, and the Company
reserves the right to suspend or terminate the User’s access to the Services and pursue appropriate
legal remedies.
Taxes
Applicable taxes shall be included or added to the subscription fee as required by Indian tax laws.
Taxes once collected cannot be refunded under any circumstances, as they are payable to government
authorities and do not constitute revenue of the Company.
Refund Requests in Exceptional Circumstances
Notwithstanding the Company’s strict no-refund policy, the Company may, in extremely rare and
exceptional circumstances, at its sole and absolute discretion, consider a request for a partial
refund. Any such refund, if approved, shall:
-
be subject to internal verification
-
be exclusive of any taxes, bank charges, or gateway fees
-
be reduced by a cancellation/processing fee as determined by the Company
-
be processed within 30 working days of approval
The Participant acknowledges that such discretionary refund shall not create any precedent or future
entitlement.
Grievance Redressal
For any Event-related payment or registration concerns, Participants may contact Us at:
Email: [email protected]
Contact Number: +91 940 874 7666
Postal Address: 208 - Elite, Near Shapath Hexa, Opp.Honest Restaurant, Near Sola
Bridge, SG Highway, Ahmedabad - 380060, Gujarat, India.
We aim to review and respond to grievances in accordance with internal timelines and applicable
laws.
Governing Law & Jurisdiction
This Policy shall be governed strictly in accordance with the laws of India. For any disputes,
claims, or proceedings, the courts situated at Ahmedabad, Gujarat, India shall have sole and
exclusive jurisdiction.
By registering for the Event, the Participant irrevocably consents to this policy and this
above-mentioned jurisdiction.
Last Updated: April 15, 2026
