Privacy Policy

3.1 Personal Information Provided by You at Sign-in

We may collect personal information that you voluntarily provide to us, including:

• Name: Collected at the time of account registration for identification purposes.
• Phone Numbers: We do not access phone numbers from your device’s call logs . However, SIM-associated phone numbers may be transmitted to our servers strictly for device and SIM configuration identification for account management purposes. We do not use phone numbers for promotional messaging or SMS marketing, nor do we share such information with third parties.
• Email Address: Collected and used in connection with subscription services, account communication, and support-related correspondence.
• SIM Information: We may access SIM-related details such as carrier name and SIM slot information to identify which SIM is used for making or receiving calls within the application. SIM-associated phone numbers may be transmitted to our servers solely for identification purposes. SIM serial numbers (ICC IDs) are stored locally on your device and are not transmitted to our servers.

3.2 Payment Data

If you make purchases through the application, we may collect certain payment-related information necessary to facilitate such transactions. All payment data is processed and stored by third-party payment service providers, such as Google In-App Purchases.

3.3 Social Media Login Data

We may provide you with the option to register or log in using your existing third-party account credentials, such as your Google account. In such cases, we may receive certain profile information from the relevant third-party provider, subject to your authorization.

3.4 Application and Device Data

Subject to your permissions, we may collect the following information when you use our application:

• Mobile Device Access: We may request access to certain features of your device, including contacts, call logs, phone state, and storage. Access to external storage enables functionalities such as importing and exporting data, including in formats such as CSV, JSON, Excel, and PDF.
• Mobile Device Data: We may automatically collect technical information about your device, including device identifier, model, manufacturer, operating system, IP address, and browser type, to ensure compatibility, security, and performance optimization.
• Push Notifications: With your consent, we may send you notifications related to your account, updates, and application features. You may opt out of receiving such notifications through your device settings at any time.
• Default Dialer Permission: We may request your permission to allow the application dialer to function as your default dialer. You retain full control over this setting and may change it at any time.

3.5 Call Log Data Storage

Your call log data is stored locally on your device within a secure, and is not transmitted to our servers. If you are a premium subscriber and choose to enable backup functionality, your call log data may be backed up to your personal Google Drive account, which remains under your control.

3.6 Diagnostic Log Files

We maintain diagnostic log files within the application for the purpose of troubleshooting and improving performance. These log files are stored locally within the application’s private internal storage and are automatically sanitized to remove any personally identifiable information. You may choose to share such log files with our support team via email; however, such sharing occurs only upon your explicit initiation and consent.

3.7 Grievance mail

In the event of any complaint or issue, you may share the relevant log files with us via email for diagnostic and support purposes. Such log files shall be limited strictly to technical information, including server errors, code exceptions, and system crash reports. It is expressly clarified that the log files shared will not contain any sensitive personal data, confidential information, or any other information of a protected or regulated nature.

3.8 Information Collected Automatically

We automatically collect certain technical and usage-related information when you visit, access, or use the Services. This information does not directly identify you as an individual but may include data related to your device and how you interact with the Services. Such information is collected to ensure the proper functioning, security, and improvement of the Services.

The information collected may include:

• Log and Usage Data: We may automatically collect service-related, diagnostic, usage, and performance information when you access or use the Services. This may include your access times, pages viewed, features used, and other system activity logs.
• Device Data: We may collect information about the device you use to access the Services, including device type, unique device identifiers, hardware model, operating system, system configuration, language preferences, and mobile network information.
• Crash Analytics: We use Firebase Crashlytics to collect anonymized crash reports for the purpose of diagnosing issues and improving application stability and performance. Such crash reports do not contain personally identifiable information.

4.1. We may process your information for the following purposes:

• Account Creation and Management: To facilitate account registration, authentication, and ongoing management of your user account.
• Provision of Services: To enable core functionalities of the application, including call analytics, call management, and call tracking features.
• Quick Call Extension Feature: To facilitate remote call requests initiated through the browser extension, subject to your explicit and informed consent,
• Safety and Vital Interests: To protect your vital interests or those of another individual, including situations involving the prevention of harm, fraud, or misuse of the Services.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4.2. Furthermore, we process your personal information in accordance with applicable data protection laws, depending on your location.

12.1. How the Feature Works

• a. You establish a secure connection between the browser extension and the application by scanning a QR code within the Quick Call interface.
• b. When a phone number is selected in the browser extension, a request is transmitted to your mobile device via Firebase Cloud Messaging.
• c. Your mobile device displays a push notification containing actionable options, including “Call Now” and “Dismiss.”
• d. A call is initiated only upon your explicit action of selecting “Call Now.” The application does not initiate calls automatically under any circumstances.

12.2. Consent and User Control

• Explicit Consent Requirement: Activation of the Quick Call feature requires your prior and informed consent. You must actively enable the feature through the in-app consent prompt.
• No Automatic Dialing: Calls are never initiated automatically. Each call request requires your manual confirmation through the notification interface.
• Extension Authentication: Only browser extensions that you have explicitly connected through QR code authentication are authorized to send call requests to your device.
• User-Controlled Disconnection: You may disconnect any linked browser extension at any time either through the application settings or the browser extension interface.
• Notification Validity: Call request notifications are time-bound and will automatically expire if no action is taken within the specified period.

12.3. Data Transmission in Quick Call

12.4. Data Minimization and Limitations

No call recordings, call content, contact lists, or browsing history are transmitted, accessed, or stored as part of the Quick Call feature. The feature is designed to operate on a minimal data transfer basis strictly necessary for enabling the requested functionality.