Supriya Manna
Supriya Manna is the Sales Head & Relationship Manager at Callyzer, where she leads strategic sales initiatives and nurtures strong client relationships. With a keen understanding of sales dynamics and customer engagement, Supriya focuses on driving growth while ensuring clients achieve measurable results
List of Author’s Articles
Solving Call Attribution and Follow-Up Problems in Auto Dealerships
At least 28 percent of automotive industry buyers who call a dealership go on to purchase a vehicle. That single statistic changes how inbound calls…
Why Complex Call Center Solutions Fail Automobile Dealerships (And the Simpler Automotive Call Tracking Solution That Actually Works)
If you run or manage an automobile dealership, you’ve probably looked at traditional call center solutions at least once. PBX systems. IVRs. Cloud telephony platforms…
Increasing Team Morale Through Transparent Monitoring
Last week, a sales head from Pune told me his remote team had stopped trusting the monitoring dashboard. The moment he introduced performance tracking, morale…
Setting Up Efficient Telecalling Workstations at Home
Last month, I was on a call with a telesales manager from Pune who said half his team was making barely 60 calls a day…
Running Effective Remote Sales Standups
The Moment That Started This Last week, a remote team lead from Indore told me that his 9 a.m. stand-ups were chaotic. Dropped connections. Late…
Revenue Attribution for Sales Calls & Ads in Automobile Dealerships
Over the last decade, I’ve seen the automotive market in India grow rapidly, with dealerships spreading their marketing budgets across every marketing channel. Money is…
Why This 'No-Fuss' Call Tracking CRM Software is a Game-Changer for Indian Banking DSA
Speak to any Indian banking DSA, and one thing becomes clear very quickly. Technology sounds useful in theory, but in practice, it often feels like…
How Smart Call Tracking Ensures Compliance for Banking DSA Agents?
95% of mobile subscribers in India receive pesky or spam calls every day, and 77% get three or more such calls daily. For DSAs and…